Due to upcoming maintenance the Public Website will be unavailable from 5pm to 9pm on Tuesday, April 30, 2019. 
We are in the process of fixing the technical issue with our news release alerts. For more information, click here.

Hearing Standards


These are our standards for performing our adjudicative functions:

Independence & Objectivity

  • We act without conflict of interest, bias, influence, or pressure
  • We reach decisions based only on the evidence, the law, and the public interest

Openness & Accessibility

  • Our processes are transparent
  • We give information in plain language to parties and witnesses about our processes, possible orders, and avenues of appeal
  • Our processes accommodate those without legal representation
  • Our premises are accessible

Timeliness

  • We hold our hearings as soon as practicable after the notice of hearing
  • We meet the decision release guidelines in our hearings policy

Efficiency

  • We manage hearings to be efficient and cost effective for the parties

Quality

  • We support our decisions with reasons, and write them in plain language

Competence

  • We are qualified and competent

Respect

  • We respect parties and witnesses and their counsel