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The BC Securities Commission (BCSC) is committed to protecting your privacy through responsible privacy management practices. We manage and protect personal information according to provisions of the Freedom of Information and Protection of Privacy Act , the Securities Act and BCSC policies.

How We Collect, Use & Release Personal Information

We collect, use, and release personal information through lawful and fair practices. We limit our collection and retention of personal information to what we need to administer the Securities Act and BCSC programs and services, and to fulfill our obligations under the Freedom of Information and Protection of Privacy Act and the Information Management Act. More information is available for:

The BCSC makes reasonable security arrangements for personal information, to protect against such risks as unauthorized collection, use, disclosure or disposal. We have a comprehensive information security framework in place and we take steps to protect your information.  
If you would like to request access to our records containing your personal information, you must make a written request.

If you have any questions or concerns about privacy, confidentiality, or our handling of your request for information, we encourage you to let us know. Please contact our Contact Centre as a first step. If they are unable to help, they will put you in contact with our Privacy Officer, who is responsible for this privacy policy.

Please call 604-899-6854 or 1-800-373-6393 (toll free across Canada) or email

We make every reasonable effort to keep your information accurate and up-to-date. Whenever possible, we take in your information exactly as provided and avoid re-keying data.

Periodically we may ask you to verify your personal information and provide you with an opportunity to update or correct it.

You may request access to our records that include your personal information; you may also request corrections to your personal information. We will make the correction or annotate the record if we refuse to make the correction. Only factual information may be corrected. Subjective instances such as individual opinions cannot be corrected. If we have disclosed your personal information in the past year to third parties, we will notify them of the change. We will verify your identity and request supporting records to prove the correct personal information prior to changing your personal information.

We use reasonable physical, administrative, and technical safeguards to protect your personal information. 

We have a business continuity plan that includes regular backups of your electronic information and storage offsite. We are capable of recovering an accurate copy of your personal information in an emergency.

When we receive your information online, we use secure servers. We process credit card information through a secure third-party service provider. We do not keep your credit card data on file.

We maintain and dispose of our records according to requirements in the Information Management Act. We have information schedules that manage the lifecycle of our records. We send records with enduring value to the BC Archives for permanent retention. We securely destroy documents to ensure obliteration.