Contact Us

General Information

Reception: 604-899-6500
Inquiries:  604-899-6854 or 1-800-373-6393 (toll free across Canada)
Fax: 604-899-6506

BC Securities Commission (BCSC)
701 West Georgia Street
P.O. Box 10142, Pacific Centre
Vancouver, BC V7Y 1L2

Reception and Deliveries: 12th floor

Hours: 8:00am to 5:00pm, Monday to Friday

Closed on Statutory Holidays

BCSC Contact Centre

Phone: 604-899-6854 or 1-800-373-6393 (toll free across Canada)
Email: inquiries@bcsc.bc.ca
 
Inquiries officers are available during business hours to assist members of the public, market participants and other stakeholders with their questions and concerns. Inquiries officers are able to provide general information regarding the material on our website, the securities industry or matters regarding the Securities Act. 

If an inquiries officer cannot answer your request or submission, they will refer it to the correct BCSC division for follow-up, or forward it to another relevant agency or organization.

As a public interest regulator, we aim to communicate with the public in an open and transparent way, including listening to the public and treating them fairly and respectfully. The BCSC has a policy that sets out our expectations for staff and the public if a member of the public’s communication with us is unreasonable because it is aggressive, abusive, overly frequent or threatening.

Whistleblower Tips

The BCSC Whistleblower Program is designed so that individuals who provide information to the BCSC that meaningfully contributes to an investigation of investment fraud and other serious types of market misconduct are eligible to receive a financial award of $1,000 up to $500,000. The more your information helps us, the more we may pay you. Learn more about the Whistleblower Program including eligibility and other frequently asked questions.

For more information contact the BCSC Whistleblower Program at: 1-866-BCSC-TIP (1-866-227-2847)

Complaints or Concerns

If you have a complaint or concern about an individual or issuer in British Columbia, and you believe it is within the BCSC's jurisdiction you can file a complaint online. Learn more about our complaint process and accessing our complaint form.