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Online Complaint Form

Welcome to the BCSC complaint form, a place where you can easily and securely file a complaint. We collect information for the administration of the Securities Act.

We encourage you to file a complaint as soon as possible, if you think a company or individual has violated the securities laws of British Columbia.

For more information on filing a complaint and our complaint process, visit the Filing a complaint with the BCSC page on the BCSC website.

By law, we may not be able to take action on your complaint if the incident occurred more than six years ago.

Please note that the BCSC also cannot do the following:
  • force someone to give your money back
  • undo a transaction
  • give advice on an investment
  • give legal advice
  • negotiate a settlement on your behalf
  • comment on an investigation
We collect, use and disclose personal information in accordance with the Freedom of Information and Protection of Privacy Act, RSBC 1996, c. 165. For more on our privacy policy and use of information, view our Legal page. If you have questions about the collection of personal information, please contact the Privacy Officer at FOI-Privacy@bcsc.bc.ca.
You may submit information without providing your name or contact information. However, anonymity cannot be guaranteed, as the information provided may reveal your identity indirectly.
If you have a complaint with My Mortgage Auction or Shop Your Own Mortgage, the BCSC is asking the public to provide voluntary disclosures of information specific to an investigation involving this company on the following form.